Question 1

Can I buy products on Simplr?

Accepted Answer

No. At Simplr we do not encourage the traditional model of consumption based on "manufacturing products, selling them, and then abandoning them in a wardrobe to throw them away when they are no longer needed". Quite the contrary. We start from the basic sustainable principle of the circular economy, where Simplr's physical products (vehicles, furniture, electronics, etc.) are reused as much as possible until they reach the end of their lifetime. Don't worry, when you deactivate a product another person or company will reuse it.

Question 2

How can I handle my subscriptions?

Accepted Answer

Once you are registered on our platform, click on your user icon at the top right of the screen. From there you can access My Simplr, where you can view the status of your subscriptions, as well as request changes or cancel them.

Question 3

Why should I subscribe instead of buying?

Accepted Answer

Based on the fact that we make purchasing decisions on an emotional level and often regret the purchase, Simplr offers you a subscription model with which you can try the product before buying it or use it for as long as you need it, thus saving you the outlay involved in the purchase. You will also contribute to a circular and sustainable economy model committed to the planet.

Question 4

Why is Simplr better for our Planet?

Accepted Answer

Thanks to the Simplr model, we avoid over-manufacturing products, reduce our carbon footprint and reduce the generation of environmental waste. In addition, we avoid storing products that we no longer use by extending their useful life.

Question 5

Can I cancel a subscription?

Accepted Answer

You can turn every subscription on and off at will. Just access My Simplr and configure your active and inactive subscriptions as you see fit. It is as simple as flipping a switch.

Question 6

What is the carbon footprint generated by electronic products?

Accepted Answer

The carbon footprint is used as a sustainability indicator through which we can quantify, evaluate and track the impact that organizations or individuals have on the environment and their contribution to climate change.

Through this indicator, we measure the amount of greenhouse gas emissions (carbon dioxide, methane, nitrogen oxides, CFCs and ozone) that are produced and released into the atmosphere during the manufacturing process of different electronic products.

Question 7

How do we offset our carbon footprint?

Accepted Answer

All the products that we offer in our marketplace through the subscription model are assigned the amount of CO2 emissions that corresponds to them per month, according to the total amount derived from their production. The total amount of CO2 emissions is calculated for each product, according to the months that the product has been used through the subscription with Simplr. To offset the carbon footprint, we will purchase the related amount of carbon credits through one of our certified sustainability partners and at the end of each month the user will receive a certificate corresponding to the compensation made for the product.

Question 8

What is technology renting?

Accepted Answer

You can rent through a contract, which will allow you to use software, computer or technological devices by paying a monthly fee. The duration of this contract is variable and can be extended or exchanged for another, depending on your changing needs, but there is never an option to buy off the property as in a leasing contract.

Question 9

How does technology renting work?

Accepted Answer

The technological renting consists in renting or making a subscription for a certain period of time, to enjoy one or more electronic products. You decide what you want and for how long, and you can also modify and cancel the subscription whenever you want from your dashboard, always respecting the billing period previously chosen.

Question 10

What are the main advantages of this type of renting?

Accepted Answer

With technological renting you will forget about the initial high payment on electronics and technology, because instead you will pay reduced monthly fees. In addition, the contract is flexible and you can modify or cancel it whenever you want and at no cost, except at the end of the billing period or the minimum time of contract.

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